OVERVIEW
This website is operated by YouGlow. Throughout the site, the terms “we”, “us”, and “our” refer to YouGlow. YouGlow offers skincare products and services, including but not limited to body creams, shampoos, conditioners, cleansers, hair mask, facial serums and other natural beauty care items. These Terms of Service govern your access to and use of our website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms, then you may not access the website or use any services.
1. PRODUCTS AND SERVICES
YouGlow provides a range of beauty and skincare products, including but not limited to:
- Shampoos and Conditioners made from natural ingredients such as banana, avocado, aloe vera, and chocolate.
- Body creams formulated with rose, vanilla, mango, and red fruits.
- Additional beauty and skincare services as offered on the website.
By purchasing products from YouGlow, you acknowledge and agree that all products are intended for external use only. YouGlow does not guarantee specific results from the use of products and services.
2. ACCOUNT AND PAYMENT
In order to purchase products or services from YouGlow, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process. YouGlow reserves the right to suspend or terminate your account if you provide inaccurate information.
Payment for products and services is due at the time of purchase and is processed securely through our payment platform. Accepted methods of payment include credit cards, debit cards, and other secure payment systems as indicated on the website.
3. SHIPPING AND DELIVERY
YouGlow offers shipping services for product orders. Shipping fees and delivery times will be outlined during the checkout process. YouGlow is not responsible for delays caused by third-party delivery services or customs.
By placing an order, you agree to provide accurate shipping information and to be responsible for any additional shipping fees or customs duties that may apply.
4. RETURNS AND EXCHANGES
At YouGlow, we do not accept returns or exchanges. If there is any issue with your order, we will replace it free of charge.
For any concerns or inquiries, please reach out to us via email during our customer service hours:
Monday – Friday: 11:00 AM CST – 4:00 PM CST
Email: youglow@youressence.me
5. INTELLECTUAL PROPERTY
All content on the YouGlow website, including but not limited to text, graphics, logos, images, videos, and software, is the property of YouGlow and is protected by copyright laws. You may not use, copy, reproduce, or distribute any content from the site without express written consent from YouGlow.
6. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, YouGlow shall not be liable for any damages, including but not limited to indirect, incidental, special, or consequential damages, resulting from the use or inability to use our products or services.
By using the website or purchasing our products, you agree to hold YouGlow harmless from any claims, damages, or losses arising from your use of the products and services.
7. MODIFICATIONS TO TERMS OF SERVICE
YouGlow reserves the right to update or change these Terms of Service at any time. Any updates will be posted on this page, and the date of the last revision will be updated accordingly. Your continued use of the site after such changes constitutes your acceptance of the updated terms.
8. CONTACT US
If you have any questions about these Terms of Service, please contact us at: youglow@youressence.me